ERR1
OXO Brew Temperature Sensor (NTC) Fault

Display shows “ERR1” and brewing is disabled.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted NTC temperature sensor on boiler, Damaged sensor wiring harness, Corroded connector between sensor and control board, Overheating event damaging sensor

How to Fix / Troubleshooting

Safety first: Unplug the coffee maker and allow it to cool completely. Do not attempt to access internal components while hot.

  • Power reset: After cooling, unplug the unit for 10 minutes, then reconnect and check if ERR1 clears. Transient faults can sometimes reset.
  • Check for external causes: Ensure the machine is not placed against a wall or in a confined space that traps heat. Provide adequate ventilation around the unit.
  • Inspect for moisture: Look around vents and the base for signs of water intrusion that might have reached internal electronics. If you see internal condensation or water, do not power the unit; allow it to dry for 24 hours in a warm, dry room.
  • Do not bypass sensor: Never attempt to short or bypass the temperature sensor; this can cause overheating and fire risk.
  • Professional service: If ERR1 persists, the boiler temperature sensor or its wiring must be tested and likely replaced. This requires opening the housing and working near mains‑voltage components; contact a qualified appliance technician or OXO support.
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Repair Difficulty

Professional Required 5/5

Required Part

Boiler Temperature Sensor (NTC Probe)
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