Display shows “LO” or a low‑temperature icon and coffee is not staying hot in the carafe or on the warming plate.

Safety first: Unplug the coffee maker and allow it to cool before touching the warming plate.

• Check carafe contact: Ensure the carafe is properly seated on the warming plate. Some models only heat when the carafe is detected.
• Test with fresh brew: Brew a small batch and immediately feel (carefully) near the warming plate area without touching it directly. After 5–10 minutes, the area around the plate should feel warm.
• Inspect for damage: Look for visible cracks or discoloration on the warming plate surface, which can indicate overheating or failure.
• Do not disassemble plate: The warming plate is directly connected to mains voltage. Do not attempt to remove or test it unless you are qualified.
• Professional repair: If the LO indication persists and the plate does not heat, the warming plate heater or its thermostat must be replaced by a technician.