Carafe does not fill to the expected level; brew volume is too low.

Safety first: Unplug before cleaning; normal operation is safe.

• Check settings: Confirm the brew size is set correctly on the control panel.
• Measure water: Fill the tank with a measured amount of water and compare to the volume brewed to determine the deficit.
• Descale: Run a descaling cycle to restore full flow.
• Repeat test: If underfilling persists significantly, the flow meter or control logic may be faulty and require service.