Machine will not start a brew cycle, display shows E01 shortly after power on.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the Philips coffee maker and allow it to cool completely before opening any covers.
E01 on many Philips automatic espresso machines (e.g., 2200/3200/4300/5400 series) often indicates the control board is not receiving a proper signal from the flow meter.
- Check water circuit for blockage: Remove the water tank, empty and rinse it. Inspect the tank outlet valve and the inlet on the machine for debris or scale. Clean with a soft brush and warm water.
- Descale the machine: Refill the tank with Philips/Saeco descaler solution according to the instructions. Run a full descaling cycle if the menu allows it. A blocked hydraulic circuit can prevent the flow meter from spinning.
- Inspect the flow meter (for experienced users): Remove the top cover (usually Torx screws under the water tank and bean hopper). Locate the plastic flow meter in the inlet line from the tank. Check for kinks in the silicone hoses and visible scale inside the flow meter. If heavily scaled, remove the hoses (note orientation), flush the flow meter with hot water and descaler, then reinstall.
- Check wiring: Ensure the small 2- or 3-pin connector from the flow meter to the main PCB is firmly seated and not corroded or damaged.
If E01 persists after descaling and checking connections, the flow meter or control board may need replacement. At this point, contacting a Philips-authorized service center is recommended.