Display shows ADD WATER or a flashing water droplet icon and brew will not start.

Safety first: Unplug the unit before removing the reservoir.

• Fill reservoir: Ensure the water reservoir is filled above the minimum fill line.
• Reseat reservoir: On models with a removable reservoir, remove it and reinstall firmly so that the bottom valve fully engages the base inlet.
• Check float: If your reservoir has a visible float, make sure it moves freely. Rinse the reservoir with warm soapy water and flush thoroughly to remove any coffee oils or debris.
• Inspect sensor area: Look at the base where the reservoir sits. Clean any coffee grounds or scale that might interfere with the sensor or valve.
• Persistent issue: If the ADD WATER message remains even with a full, properly seated reservoir, the water level sensor or associated wiring in the base may be faulty and require service or replacement.