Single-serve Proctor Silex coffee maker (pod or grounds) does not puncture or pierce pods properly, causing no brew or leaks.

Safety first: Unplug the unit and allow it to cool before cleaning the piercing area.

• Clean needles: Remove the pod holder and carefully clean the upper and lower piercing needles with a paper clip or needle, removing coffee grounds and scale.
• Rinse pod holder: Wash the pod holder and surrounding area with warm soapy water and rinse thoroughly.
• Inspect alignment: Ensure the pod holder is seated correctly and that the lid closes fully, engaging the piercing mechanism.
• Replace damaged parts: If a needle is bent or broken, replace the pod holder or piercing assembly with a compatible Proctor Silex part.