Water leaks from the top of the brew basket or overflows onto the counter during brewing.

Safety first: Unplug the coffee maker and allow it to cool before cleaning up hot coffee spills.

• Adjust coffee amount: Use the recommended amount of medium-grind coffee. Overfilling the filter basket can cause overflow.
• Check filter: Ensure only one paper filter or the permanent mesh filter is used, not both together unless specified.
• Clean drip stop valve: Remove the brew basket and inspect the spring-loaded drip stop at the bottom. Rinse thoroughly and operate it by hand to ensure it moves freely.
• Seat carafe properly: Make sure the carafe is fully pushed back so its lid presses the drip stop open during brewing.
• Descale if slow drain persists: Mineral buildup in the basket outlet can slow drainage; soak the basket in warm vinegar solution and rinse.