Rancilio Water Quality / Contamination Issue

Brew water has a metallic, chemical, or off taste even after flushing.

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Possible Causes

Old or contaminated water softener cartridge, Heavy scale and biofilm in boiler, Use of non‑food‑safe descaler not fully rinsed, Contaminated water source

How to Fix / Troubleshooting

Safety: Ensure all cleaning chemicals used are food‑safe and follow label instructions.

  • Change water: Empty and rinse the reservoir. Refill with fresh, filtered water of appropriate hardness.
  • Replace softener cartridge: If using a tank softener, replace it according to Rancilio guidelines. Do not reuse expired cartridges.
  • Descale and sanitize: Perform a full descale of the brew circuit, followed by multiple rinse cycles. Then run a food‑safe sanitizer through the water path if permitted by the manufacturer.
  • Flush thoroughly: Run several tanks of clean water through the machine before tasting coffee again.
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Repair Difficulty

Very Easy 1/5

Required Part

Water Softener Cartridge
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