Coffee tastes weak even when using normal amounts of coffee.

Safety first: Use caution around hot water and steam.

• Check brew strength settings: On programmable Russell Hobbs models, ensure the strength setting is not on 'mild'.
• Use correct grind: For grind-and-brew units, select a finer grind setting within the recommended range.
• Clean showerhead and basket: Remove and clean the showerhead holes and filter basket to ensure even water distribution.
• Temperature check: If coffee is lukewarm straight from the machine, the brew thermostat or heater may be failing and should be tested and replaced.