Grind-and-brew model: grinder runs but beans are not feeding into the burrs.

Safety first: Unplug the unit before reaching into the hopper.

• Stir beans: Use a wooden spoon to gently stir beans in the hopper to break any bridges.
• Use drier beans: Avoid very oily dark roasts that tend to stick.
• Check hopper gate: Ensure any adjustable gate at the bottom of the hopper is open and not blocked.
• Clean hopper: Empty and wipe the hopper with a dry cloth to remove oils.