Machine shows E13; may be related to steam or hot water functions not operating correctly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Allow the machine to cool fully and unplug it before working near the steam system.
User-level checks:
- Clean steam wand: Remove the steam tip and soak it in hot water. Use a pin to clear any blocked holes.
- Descale steam circuit: Run a descaling cycle and ensure you follow the steps that require opening the steam valve so descaler flows through the steam path.
- Vent steam: After descaling, run steam for 30–60 seconds with plain water to flush residues.
When to call a technician: If E13 persists, the steam NTC sensor, thermostat, or thermoblock may be defective and should be tested and replaced by a professional.
Repair Difficulty
Required Part
We may earn a commission from links on this page.