E15
Saeco User Interface / Keypad Communication Error

Machine displays E15; may be accompanied by no response from buttons or frozen display.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between UI and main board, Faulty touch panel or keypad, Moisture ingress behind display, Damaged UI PCB

How to Fix / Troubleshooting

Safety first: Unplug the machine before any inspection of the control panel.

User-level actions:

  • Dry environment: Ensure the machine is in a dry area. Wipe any condensation from the display and surrounding surfaces.
  • Power reset: Leave the machine unplugged for 10–15 minutes, then reconnect and test.

When to call a technician: If E15 persists or buttons remain unresponsive, the user interface board or its cable likely needs inspection and possible replacement by a technician.

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Repair Difficulty

Professional Required 5/5

Required Part

User Interface PCB
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