Display shows E20; machine may not complete startup self-test or may freeze during initialization.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect from mains before any inspection.
User-level actions:
- Power cycle: Unplug for 15 minutes, then reconnect and attempt startup again.
- Remove accessories: Remove the water tank, drip tray, dreg drawer, and brew group. Reinstall them one by one, ensuring each is correctly seated, then restart.
- Check environment: Ensure the machine is not exposed to extreme cold or heat, which can affect sensors.
When to call a technician: Persistent E20 indicates a deeper hardware or firmware issue that requires diagnostic tools and should be handled by an authorized Saeco service center.
Repair Difficulty
Required Part
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