Sage
Excessive 3-Way Valve Discharge or Internal Leak to Tray
Drip tray fills very quickly with clear water during normal use
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
3-way solenoid valve stuck partially open, Over-pressure valve dumping frequently, Internal hose routed to tray leaking, Backflush water not draining correctly
How to Fix / Troubleshooting
Safety: Unplug before opening the housing.
- Confirm source:
- Observe whether water enters the tray from the group head discharge or from internal hoses.
- Clear coffee grounds from the tray and its channels.
- Backflush: Run a cleaning cycle with a blind filter and cleaning tablet to free the 3-way solenoid valve.
- Descale: Descale the machine to remove scale from valves and passages.
- Internal inspection (advanced):
- Check hoses leading to the drip tray for leaks.
- Inspect the 3-way solenoid valve and OPV for constant discharge.
- Repair: Replace a faulty 3-way solenoid valve or OPV if they are dumping water excessively.
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Repair Difficulty
Medium
3/5
Required Part
3-Way Solenoid Valve
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