CLEAN ME
Sage
Backflush / Group Head Cleaning Required
Machine displays 'CLEAN ME' and may have slower flow or inconsistent shots
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Possible Causes
Dirty group head solenoid valve, Coffee oil buildup in group passages, Blocked shower screen, Lack of regular cleaning cycles
How to Fix / Troubleshooting
Safety: Follow the cleaning procedure in the user manual. Use only Sage-approved cleaning tablets.
- Run CLEAN ME cycle:
- Insert the cleaning disc (blind filter) into the portafilter.
- Place a Sage cleaning tablet in the center.
- Lock the portafilter into the group head.
- Start the CLEAN ME or backflush program as per your model’s instructions.
- Repeat if needed: If the machine has not been cleaned for a long time, run the cycle twice.
- Manual cleaning:
- Remove and clean the shower screen and group gasket area.
- Wipe the group head with a damp cloth to remove coffee residue.
- Reset indicator: The CLEAN ME message will usually clear automatically after a successful cleaning cycle.
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Repair Difficulty
Very Easy
1/5
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