Machine displays ER08 and grinder will not run

Safety: Unplug the machine before placing hands near the grinder. Never insert tools into the grinder while powered.

• Check hopper and beans:
  • Remove the bean hopper and check for foreign objects (stones, screws, etc.).
  • Ensure beans are dry and not oily/clumped, which can jam the burrs.
• Verify hopper lock:
  • On many Sage models, the hopper must be rotated to the LOCK position to engage a hopper microswitch.
  • Ensure it clicks firmly into place.
• Clear grinder jam:
  • With the hopper removed, vacuum out loose grounds.
  • Rotate the grind adjustment collar from fine to coarse several times to free stuck particles.
  • If accessible, gently rotate the upper burr carrier by hand to check for free movement.
• Test again: Reassemble and test. If ER08 persists and the grinder does not attempt to turn, the motor or its thermal protector may have failed.
• Repair: Replace the grinder motor assembly or complete grinder module if the motor is open-circuit or seized. Ensure correct alignment of burrs and calibration marks.