SERVICE
Sage General Service Interval / Internal Fault Flag

Machine displays 'SERVICE' or 'SERVICE REQUIRED' and may limit functions

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Exceeded shot count or time-based service interval, Logged internal faults, Wear on key components (pump, boiler, seals)

How to Fix / Troubleshooting

Safety: Unplug the machine before any inspection.

  • Check manual: Some Sage models use a SERVICE message to indicate a scheduled maintenance interval rather than a specific fault.
  • Perform full maintenance:
    • Run CLEAN ME and DESCALE cycles.
    • Replace the water filter.
    • Inspect and clean the group head, steam wand, and grinder.
  • Reset (if supported): Follow the user manual to reset the service indicator if it is time-based.
  • Professional service: If the message persists or is accompanied by other error codes, arrange for a Sage-authorized service to inspect pumps, boilers, seals, and electronics.
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Repair Difficulty

Medium 3/5
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