Machine vibrates excessively and may move on the countertop during brewing.

Safety first: Unplug the machine before lifting or tilting it.

• Check rubber feet: Turn the machine over (unplugged) and ensure all rubber feet are present and soft. Replace missing or hardened feet.
• Stabilize surface: Place the machine on a solid, non‑slippery surface. Avoid hollow countertops that amplify vibration.
• Inspect internal mounts (advanced): Verify that the pump and boiler are firmly attached to their mounts.
• Add anti‑vibration mat: Use a thin rubber mat under the machine to dampen vibration.