Swan coffee maker drips coffee onto the warming plate even when the carafe is removed.

Safety first: Unplug the unit and let it cool before working near the brew head.

Cleaning:

• Remove the filter basket and locate the drip-stop valve at the bottom.
• Clean the valve and surrounding area thoroughly with warm soapy water, removing all coffee oils and residue.
• Operate the valve by hand to ensure it moves freely and returns to the closed position.

Component check:

• Inspect the rubber seal on the valve for cracks or flattening; replace if worn.
• Check the small spring (if present) that returns the valve to the closed position; replace if broken or missing.
• Ensure the carafe lid actuator properly pushes the valve open when inserted and allows it to close when removed.