Error 9
Tassimo Pump Prime Failure / Air Lock

Red error light appears shortly after starting; little or no water dispensed; loud buzzing from pump.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Air trapped in pump and inlet line, Empty or poorly seated water tank, Blocked inlet filter under tank, Weak or failing pump

How to Fix / Troubleshooting

Safety first: Keep the machine unplugged while inspecting the tank and inlet.

  • Check tank seating: Fill the tank fully and press it firmly onto the base until it sits flat.
  • Bleed air: Plug in the machine, remove any T DISC, and run several rinse cycles. If the pump is noisy but no water flows, stop and refill the tank, then try again.
  • Inspect inlet valve: Remove the tank and visually inspect the inlet port on the machine for debris. Wipe gently with a damp cloth.
  • Descale: If the machine has not been descaled, run a descaling cycle to clear limescale from the pump and lines.
  • If pump remains noisy with no flow: The pump may be failing mechanically or electrically and should be replaced by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Water Pump
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