Machine vibrates excessively during brewing; cup may move on the drip tray.

Safety first: Do not hold the machine during operation; instead, stabilize its placement.

• Level the machine: Place it on a flat, stable surface. Adjust position so all feet contact the surface evenly.
• Use a mat: Place a thin rubber or silicone mat under the machine to absorb vibration.
• Secure drip tray: Ensure the drip tray and cup stand are fully inserted and not rattling.
• If vibration remains severe: Internal pump mounts or screws may be loose. Internal inspection should be done by a technician.