Water leaks from around the brew basket area onto the hotplate

Safety: Turn off and unplug the unit. Hot coffee can cause burns.

• Check carafe and lid: Ensure the carafe is fully seated and the lid is correctly installed. The lid must press the drip-stop lever under the brew basket to open the flow.
• Clean the brew basket:
  • Remove the brew basket and discard used grounds.
  • Rinse the basket thoroughly, paying attention to the outlet hole and drip-stop mechanism.
  • Use a small brush or toothpick to clear any coffee residue from the outlet.
• Test drip-stop: Manually move the drip-stop lever or button. It should move freely and spring back. If it sticks, soak the basket in hot soapy water and clean thoroughly.
• Adjust grind and dose: Use a medium grind suitable for drip coffee and avoid overfilling the filter with grounds, which can cause overflow.