Steam escapes excessively from the top or sides during brewing.

Safety first: Keep face and hands away from escaping steam to avoid burns.

• Check basket lid: Ensure the brew basket lid (if equipped) is fully closed and latched.
• Clean vents: Locate the steam vent openings and gently clean them with a soft brush or cloth to remove dust or residue.
• Inspect gasket: Look at any visible rubber or silicone gasket around the brew head for cracks, warping, or flattening.
• Clean outlet: Make sure the brew basket outlet and drip-stop are not clogged, which can cause pressure buildup.
• If steam continues to escape heavily: The top gasket or internal seals may need replacement by a technician.