Water reservoir level does not seem to decrease even though brewing is in progress.

Safety first: Avoid opening the reservoir lid during active brewing to prevent steam burns.

• Verify visually: After brewing completes and the unit cools, remove the reservoir and check the actual water level.
• Check float: If your reservoir has a float indicator, ensure it moves freely when the reservoir is tilted.
• Inspect outlet valve: Press the reservoir outlet valve (over a sink) to confirm water flows freely.
• If level truly does not drop but coffee is brewed: There may be an internal bypass or misrouted tubing, which requires professional inspection.