Descale or clean indicator remains on even after performing the maintenance cycle.

Safety: No internal work is usually required; follow on-screen instructions carefully.

• Repeat cycle: Run the full descaling or cleaning program again, ensuring you confirm each step and do not interrupt power.
• Manual reset: Check the user manual for a key combination to reset the maintenance indicator.
• Service menu (advanced): Some Zwilling models allow counter reset via a service menu; this is typically for technicians.