E13
Zwilling Overtemperature / Cooling Failure

E13 error; machine overheats or shuts down during long brewing or multiple cycles.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked ventilation openings, Failed internal cooling fan (if equipped), Thermoblock overheating due to scale, Faulty overtemperature sensor

How to Fix / Troubleshooting

Safety: Unplug the machine and let it cool completely before inspection.

  • Check ventilation: Ensure the coffee maker has adequate space around it (at least several centimeters on all sides) and that vents are not blocked by cabinets or objects.
  • Clean vents: Use a soft brush or vacuum to remove dust from ventilation grilles.
  • Descale thermoblock: Run a full descaling cycle to improve heat transfer and reduce overheating.
  • Inspect cooling fan: If your Zwilling model has an internal fan, remove the cover and check if the fan spins freely. Replace if seized or noisy.
  • Check temperature sensors: Inspect and test NTC sensors and thermostats on the thermoblock as described for E01/E05. Replace if out of specification.
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Repair Difficulty

Medium 3/5

Required Part

Cooling Fan / Thermoblock Temperature Sensors
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