Cordless vacuum leaves visible dust and debris on carpets and hard floors even though the brushroll is spinning.

Safety first: Remove the battery and detach the floor head before inspection.

• 1. Inspect brushroll: Check the bristles for wear; they should stand proud and be firm. If they are worn down or matted, replace the brushroll.
• 2. Clear suction path: Look into the suction channel behind the brushroll and remove any compacted dust or objects.
• 3. Check nozzle seals: Inspect the rubber lips and side seals on the floor head. Replace if torn or missing, as they are critical for pickup.
• 4. Verify connection: Ensure the floor head is fully inserted into the wand and that there is no play. Loose connections reduce suction at the floor.
• 5. Match head to surface: Use the correct Beko head for the floor type (e.g., soft roller for hard floors, bristle bar for carpets) for best performance.