Cordless vacuum suddenly stops during use and the battery pack feels very hot to the touch.

Safety first: Remove the battery immediately and place it on a non-flammable surface away from direct sunlight. Do not attempt to cool it with water.

• 1. Allow to cool: Let the battery cool to room temperature before handling further or attempting to recharge.
• 2. Check airflow: Inspect and clean all filters, bin, wand, and nozzle to reduce load on the motor and battery.
• 3. Adjust usage: Avoid running continuously on turbo mode; use normal mode for most cleaning.
• 4. Inspect battery age: If the battery is older or has many charge cycles, overheating may indicate internal degradation. Replace with a new genuine Beko battery.
• 5. Monitor on next use: After cooling and cleaning, test again. If the battery heats excessively within a few minutes, discontinue use and replace it.