Cordless vacuum will not stand securely on the charging dock or keeps losing contact and failing to charge.

Safety first: Unplug the charger from mains before adjusting the dock.

• 1. Check wall mounting: Ensure the Beko dock is firmly fixed to the wall using the correct screws and anchors. Tighten any loose screws.
• 2. Verify alignment: Place the vacuum onto the dock and observe from the side. Adjust the dock height or angle so the contacts meet squarely.
• 3. Inspect contacts: Clean the metal contacts on both dock and vacuum with a dry cloth. Straighten any bent contacts carefully.
• 4. Test stability: Gently nudge the vacuum while on the dock. It should remain seated without losing contact.
• 5. Replace dock if damaged: If the plastic housing or hooks are cracked, replace the charging dock assembly.