LED shows eight red flashes, vacuum stops when brush bar is turned ON but runs when brush bar is OFF (on models with brush on/off control)

Safety first: Turn OFF the vacuum, remove the battery, and disconnect the floor head from the wand or handheld unit.

• Clear brush roll: Open the brush access plate and remove the brush roll. Cut away hair and threads. Ensure the brush bearings spin freely.
• Inspect brush motor: Look into the floor head for signs of melted plastic, burnt smell, or discoloration near the brush motor.
• Check wiring: Examine the cable from the wand to the floor head for cuts, kinks, or exposed wires.
• Test without brush: Reassemble without engaging the brush (if possible). If the vacuum runs normally, the fault is isolated to the brush motor circuit.
• Replace floor head or brush motor: If the error returns whenever the brush is engaged, replace the motorized floor head assembly or have the brush motor and wiring replaced.