Vacuum will not stand in charging station or does not charge when docked

Safety first: Unplug the charger from the mains before cleaning contacts. Remove the battery if it is removable.

• Clean contacts: Wipe the metal charging contacts on the dock and vacuum with a dry cloth. For stubborn oxidation, use a cotton swab with a small amount of isopropyl alcohol and let dry.
• Check alignment: Ensure the wall mount or floor stand is installed at the correct height and angle so the vacuum seats fully and the contacts touch.
• Inspect charger: Verify the charger LED lights when plugged in. Try a different outlet. If the charger shows no signs of life, replace it.
• Direct charging test: If your Bosch model allows direct plug-in charging, bypass the dock and plug the charger directly into the vacuum or battery. If this works, the dock is faulty.
• Replace dock or charger: If contacts are damaged or the dock electronics have failed, replace with genuine Bosch parts.