Vacuum shows E12 and shuts down when using motorized mini tool or pet brush

Safety first: Turn the vacuum OFF and remove the accessory before working on it.

• Step 1 – Identify the accessory: Note which Camry powered tool (mini motorized brush, pet tool, etc.) triggers E12.
• Step 2 – Clear jams: Open the accessory brush cover and remove hair, threads, and debris from the brush and end caps.
• Step 3 – Check connector: Inspect the electrical connector on the accessory and on the handheld unit for bent or burned pins. Straighten gently if slightly bent.
• Step 4 – Test without accessory: Run the vacuum with a non‑powered tool (crevice or dusting brush). If it runs normally, the fault is isolated to the powered accessory.
• When to stop: If E12 recurs only with a specific tool even after cleaning, replace that Camry motorized accessory tool. If E12 appears with multiple tools, the accessory power circuit on the main PCB may be faulty.