E18
Candy Dust Bin Full Sensor / Airflow Restriction

E18 error, vacuum cannot maintain suction when bin is more than half full

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty dust level sensor (optical or pressure), Blocked sensor window, Deformed dust bin seal, Excessive fine dust clogging cyclone

How to Fix / Troubleshooting

Safety first: Remove the battery and dust bin before cleaning.

  • 1. Empty bin frequently: Do not allow the bin to reach the maximum line. Empty at half-full to reduce load on the sensor.
  • 2. Clean sensor window: Some Candy models use an optical sensor in the bin area. Look for a small clear window or lens and gently clean it with a soft, dry cloth.
  • 3. Inspect bin seals: Check the rubber gasket around the bin and cyclone connection. Replace if torn, flattened, or missing sections.
  • 4. Deep clean cyclone: Remove and clean the cyclone assembly thoroughly to restore proper airflow.
  • 5. Sensor replacement: If E18 persists even with a clean bin and seals, the dust level sensor or associated PCB may be faulty and should be replaced by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Dust Bin Assembly
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