Candy
Mechanical Latch / Coupling Failure
Vacuum cannot be switched to handheld mode because attachments are stuck
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Possible Causes
Debris in latch mechanism, Warped plastic coupler, Broken release button spring, Misaligned wand connection
How to Fix / Troubleshooting
Safety first: Remove the battery before applying force to stuck parts.
- 1. Inspect latch: Check the release button and latch area for visible debris. Clean with a dry brush.
- 2. Gentle manipulation: While pressing the release button fully, gently twist and pull the attachment. Do not use excessive force that could crack the plastic.
- 3. Lubrication: Apply a very small amount of silicone spray to the latch (avoid overspray into air path). Work the latch repeatedly.
- 4. Replace coupler: If the latch or coupler is broken or permanently jammed, replace the affected wand or nozzle assembly.
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Repair Difficulty
Easy
2/5
Required Part
Extension Wand
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