Candy Brushroll Overheating / Friction

Vacuum emits a burning smell from the floor nozzle, especially when using on carpets

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Hair wrapped around brush ends, Seized brush bearings, Brush height too low on thick carpet, Overloaded brush motor

How to Fix / Troubleshooting

Safety first: Turn off the vacuum, remove the battery, and allow the nozzle to cool before touching.

  • 1. Remove brushroll: Take out the brushroll and clear all hair and fibers from the ends and bearing areas.
  • 2. Check bearings: Spin the brushroll by hand. If it feels rough or sticks, replace the brushroll.
  • 3. Adjust usage: Avoid pressing down heavily on thick carpets. Let the nozzle glide and use a lower power mode if available.
  • 4. Inspect motor: If the smell persists and the brush motor is very hot, the motor may be failing. Replace the motorized head.
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Repair Difficulty

Medium 3/5

Required Part

Brushroll Assembly
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