Candy Docking Alignment / Mechanical Mount Fault

Vacuum will not stand securely on the wall dock or falls off easily

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Possible Causes

Loose wall screws, Warped dock bracket, Damaged latch on vacuum body, Incorrect installation height

How to Fix / Troubleshooting

Safety first: Remove the vacuum from the dock before adjusting mounting hardware.

  • 1. Check mounting: Ensure the dock is fixed to a solid wall with appropriate anchors. Tighten all screws.
  • 2. Verify height: Adjust the dock height so the vacuum's hooks and contacts align correctly.
  • 3. Inspect latches: Check the plastic hooks or latches on the vacuum that engage with the dock. Replace the dock or main body shell if they are broken.
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Repair Difficulty

Very Easy 1/5

Required Part

Wall Dock / Charging Station
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