E5 appears and the vacuum shuts down, often after extended use; body feels hot to the touch.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off the vacuum, remove the battery, and allow the unit to cool for at least 30 minutes.
- Check ventilation: Inspect all air vents on the motor housing and handle. Remove dust buildup with a soft brush or compressed air.
- Clean filters and bin: Ensure pre-motor and HEPA filters are clean and dry. Empty the dustbin and clean the cyclone shroud.
- Reduce load: Avoid using Max/Turbo mode continuously for long periods. Alternate between modes and allow short rest periods.
- Inspect for obstructions: Confirm there are no blockages in the wand, floor head, or accessories that could restrict airflow.
If E5 recurs quickly even with clean filters and clear airflow, the internal temperature sensor, cooling fan, or motor may be failing. Seek professional service; continued use may cause permanent damage.
Repair Difficulty
Required Part
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