Essentials Exhaust Filtration Failure

Dust or fine powder blows out of the exhaust vent during use.

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Possible Causes

Missing or incorrectly installed HEPA filter, Torn HEPA filter media, Cracked filter housing, Non-genuine filter with poor fit

How to Fix / Troubleshooting

Safety first: Turn OFF the vacuum and remove the battery pack before accessing filters.

  • Step 1 – Check HEPA filter presence: Open the exhaust filter cover and confirm the HEPA/post-motor filter is installed.
  • Step 2 – Inspect filter condition: Look for tears, holes, or deformed seals on the filter. Replace if damaged.
  • Step 3 – Confirm correct orientation: Reinstall the filter in the correct direction as indicated by arrows or markings.
  • Step 4 – Use genuine filters: If using third-party filters, switch to genuine Essentials HEPA filters to ensure proper sealing.

Warning: Operating without the exhaust filter can release fine dust into the air and damage the motor.

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Repair Difficulty

Very Easy 1/5

Required Part

Essentials HEPA / Post-Motor Filter
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