Vacuum display shows E8 and unit will not run; often after a drop or impact.

Safety first: Turn OFF the vacuum and remove the battery pack. Do not operate a vacuum that has suffered a severe impact without inspection.

• Step 1 – External inspection: Check the main body for cracks, loose panels, or rattling parts that may indicate internal damage.
• Step 2 – Reset attempt: Remove the battery for 5 minutes, then reinstall and try powering on. Sometimes this clears transient sensor faults.
• Step 3 – Listen for motor behavior: If the motor attempts to start then stops with E8, the speed sensor may not be reporting correctly.
• Step 4 – Professional service: Accessing the motor Hall sensor and wiring requires disassembly of the main body, which can be complex and may void warranty. Have a technician inspect and, if needed, replace the motor assembly or main PCB.

Warning: Internal high-speed components can be hazardous if the housing is cracked. Do not continue using a physically damaged unit.