Extension wand or attachments frequently fall off during use.

Safety first: Turn OFF the vacuum and remove the battery before inspecting attachments.

• Step 1 – Clean connectors: Wipe the wand ends and tool collars to remove dust and hair that may prevent full engagement.
• Step 2 – Inspect locking tabs: Check for broken or worn plastic tabs on the wand and tools. If missing, the part must be replaced.
• Step 3 – Check detent buttons: Ensure the spring-loaded buttons pop out fully when tools are attached. If they stick, clean around them carefully.
• Step 4 – Replace worn parts: Replace the extension wand or affected tools with genuine Essentials parts.

Warning: Do not glue tools permanently; you may need to remove them for cleaning and storage.