Vacuum’s crevice tool or mini motorized tool does not spin or work when attached.

Safety first: Turn OFF the vacuum and remove the battery before inspecting powered accessories.

• Step 1 – Clean contacts: Wipe the electrical contacts on the accessory and the vacuum/tool port with a dry cloth.
• Step 2 – Test other accessories: Attach another powered tool (if available). If it works, the original accessory is faulty.
• Step 3 – Check fit: Ensure the accessory clicks fully into place; partial engagement can prevent power delivery.
• Step 4 – Replace accessory: If the accessory still does not operate, replace it with a genuine Essentials powered tool.

Warning: Do not attempt to open sealed mini motorized tools; they are not designed for user repair.