Cordless vacuum has very weak suction even though the motor sounds normal.

Safety first: Turn OFF the vacuum and remove the battery before inspecting seals and gaskets.

• Check dust bin seating: Remove and reinstall the dust container, ensuring it clicks firmly into place. Inspect the rim for cracks.
• Inspect gaskets: Look for rubber seals around the dust bin and cyclone assembly. If they are torn, flattened, or missing, they must be replaced.
• Examine wand and joints: Check the extension wand and any flexible hoses for cracks or loose joints. Air leaks here will greatly reduce suction.
• Verify cyclone assembly: Ensure the internal cyclone is fully inserted and locked. A misaligned cyclone can bypass airflow.

When to call a technician: If you find damaged seals or a cracked main body, order replacement gaskets or have the housing replaced by an ETA service center.