ETA Failed or Missing Exhaust (HEPA) Filter

Cordless vacuum spits out dust or debris from the exhaust vent while running.

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Possible Causes

Post-motor HEPA filter not installed, Torn or punctured exhaust filter, Filter cover not latched, Incorrect non-ETA filter used

How to Fix / Troubleshooting

Safety first: Turn OFF the vacuum and remove the battery before accessing the exhaust filter.

  • Open exhaust filter cover: Locate the rear or side exhaust filter cover and open it according to the manual.
  • Inspect filter: Ensure a filter is present. Check for tears, holes, or heavy contamination. Replace if damaged or excessively dirty.
  • Use genuine ETA filters: Install a correct ETA exhaust/HEPA filter designed for your model to ensure proper sealing and filtration.
  • Secure the cover: Close the filter cover until it clicks. An unlatched cover can allow dust to bypass the filter.

When to call a technician: If dust still escapes from the exhaust with a new filter installed, the filter housing or seals may be damaged and require professional repair.

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Repair Difficulty

Very Easy 1/5

Required Part

Post-Motor HEPA Exhaust Filter
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