Vacuum emits a burning smell during or after use.

Safety first: Immediately turn OFF the vacuum, remove the battery, and unplug the charger. Do not continue using the unit until the cause is identified.

• Inspect brush roll: Remove the floor head and check for tightly wound hair or debris causing drag. Clean thoroughly.
• Check for blockages: Ensure the wand, cyclone, and filters are not clogged, forcing the motor to work harder.
• Smell test components: With the battery removed, smell near the floor head and main motor vents to identify which area smells burnt.
• Allow cooling: Let the vacuum cool completely before retesting.
• Test briefly: Reinstall the battery and run the vacuum for 10–20 seconds. If the smell returns or you hear grinding, stop immediately.
• Replace faulty part: If the smell comes from the floor head, replace the motorized head. If from the main body, the main motor assembly likely needs replacement by a technician.