E09
Festool Charging / External Power Input Fault

Vacuum display shows E09 and unit will not run when connected to charger or power adapter (if model supports hybrid operation)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect or non-Festool charger/power adapter, Damaged DC input jack or wiring, Internal charge control circuit failure, Overvoltage detected at input

How to Fix / Troubleshooting

Safety first: Disconnect all power sources (battery and external power). Do not attempt to bypass safety circuits.

  • 1. Verify correct adapter: Confirm that you are using the Festool-specified charger or power adapter for this cordless vacuum model. Check voltage and polarity markings.
  • 2. Inspect DC input jack: Examine the external power connector on the vacuum for bent pins, looseness, or signs of melting. Do not force plugs into a damaged jack.
  • 3. Test adapter: If possible, test the Festool adapter on another compatible device, or measure its output with a multimeter to ensure it is within specification.
  • 4. Try battery-only operation: Remove external power and run the vacuum on battery only. If it operates normally, the fault is limited to the charging/power input path.
  • 5. Service for charge control: If E09 persists with a known-good adapter and the jack appears intact, the internal charge control or power input circuitry is likely damaged. This is a high-voltage, safety-critical area and must be repaired by an authorized Festool service center.
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Repair Difficulty

Professional Required 5/5

Required Part

Power Input / Charge Control Board
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