Groupe SEB Brush Roll Drive Failure

Brush roll does not spin, but suction is normal.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Broken or stretched drive belt (if belt-driven), Jammed brush roll bearings, Failed brush roll motor, Damaged wiring in floor head

Safety: Remove the battery and detach the floor head.

Remove brush roll: Open the bottom plate and take out the brush bar. Clear all hair and debris.
Inspect belt (if present): Check for cracks, glazing, or breakage. Replace if loose or damaged.
Spin bearings: Rotate the brush ends by hand. Replace the brush roll if bearings are seized.
Check wiring: Inspect the cable from the wand to the head for cuts or kinks.
If still not spinning: The brush motor or internal PCB is likely faulty; replace the motorized head assembly.

Medium 3/5

Brush Roll Assembly

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