Groupe SEB Nozzle Height / Roller Friction Issue

Floor head is difficult to push on carpet or feels like it is sticking.

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Possible Causes

Worn or seized wheels, Brush roll set too low for carpet, Debris wrapped around wheels, Incorrect floor setting

How to Fix / Troubleshooting

Safety: Remove the battery and detach the floor head.

  • Inspect wheels: Ensure front and rear wheels spin freely. Remove hair and fibers wrapped around axles.
  • Check floor mode: If the head has a hard floor/carpet selector, set it appropriately.
  • Examine brush roll: Remove debris that may be dragging on the carpet.
  • Replace worn parts: Install new wheels or a new floor head if rolling resistance remains high.
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Repair Difficulty

Easy 2/5

Required Part

Floor Nozzle Assembly
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