Groupe SEB
Nozzle Height / Roller Friction Issue
Floor head is difficult to push on carpet or feels like it is sticking.
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Possible Causes
Worn or seized wheels, Brush roll set too low for carpet, Debris wrapped around wheels, Incorrect floor setting
How to Fix / Troubleshooting
Safety: Remove the battery and detach the floor head.
- Inspect wheels: Ensure front and rear wheels spin freely. Remove hair and fibers wrapped around axles.
- Check floor mode: If the head has a hard floor/carpet selector, set it appropriately.
- Examine brush roll: Remove debris that may be dragging on the carpet.
- Replace worn parts: Install new wheels or a new floor head if rolling resistance remains high.
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Repair Difficulty
Easy
2/5
Required Part
Floor Nozzle Assembly
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