Cordless vacuum leaves debris behind; brush roll spins but pickup is poor

Safety first: Turn OFF the vacuum and remove the battery pack.

• Clean brush roll: Remove hair and fibers from the Hamilton Beach brush roll and end caps. Ensure bristles are not matted down.
• Inspect bristles: If bristles are worn very short or uneven, replace the brush roll assembly.
• Clear air channels: Remove the bottom plate of the nozzle and clean out dust and debris from internal channels.
• Check floor type setting: If your model has a carpet/hard floor switch, ensure it is set correctly for the surface you are cleaning.