Fine dust appears on furniture or in the air despite using the vacuum regularly

Safety first: Remove the battery pack and avoid shaking filters indoors.

Steps to restore filtration:

• 1. Inspect HEPA filter: Remove the HEPA/exhaust filter and check for tears, holes, or heavy clogging. Replace if damaged or very dirty.
• 2. Verify pre-filter presence: Ensure the foam or fabric pre-filter is installed in front of the motor. Missing pre-filters allow fine dust to reach the HEPA quickly.
• 3. Check filter housing: Look for cracks or gaps around the filter frame that could bypass filtration.

Use only Hoover Candy-approved filters for your model to maintain proper dust retention.