Vacuum emits a burning smell or visible smoke during use
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Immediately switch off the vacuum and remove the battery pack. Do not attempt to restart the unit until it has been inspected.
Steps after overheating event:
- 1. Inspect brushroll and belt: Remove the floor head cover and check for hair jams or a melted belt. Replace the belt or head if damaged.
- 2. Smell test: Carefully smell near the motor vents (with battery removed). A strong burnt electrical odor suggests motor or PCB damage.
- 3. Visual inspection: If comfortable and out of warranty, open the housing and look for burnt components or melted plastic around the motor and PCB.
Do not continue using a vacuum that has produced smoke or a strong burning smell. The motor or control board must be replaced by a qualified technician, and wiring should be checked for safety.
Repair Difficulty
Required Part
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